Knowledgebase

Answers to common questions.

Most popular articles

How to order your first hosting package
Log in to the client area, open the Store, pick a package, choose a billing cycle, add a domain if you need one, and complete checkout. Your service activates …

How billing cycles work
You can be billed monthly, quarterly, semi-annually or annually. Longer cycles are cheaper per month. Invoices are generated automatically before each due date.

How to point your domain to our servers
Update your domain's nameservers at your registrar to the ones shown on your service details page, then allow up to 24 hours for DNS to propagate.